{"id":3133,"date":"2020-08-24T14:06:16","date_gmt":"2020-08-24T12:06:16","guid":{"rendered":"https:\/\/www.combell.nl\/en\/help\/?post_type=ht_kb&#038;p=3133"},"modified":"2026-03-16T16:23:20","modified_gmt":"2026-03-16T15:23:20","slug":"getting-started-with-microsoft-365","status":"publish","type":"ht_kb","link":"https:\/\/www.combell.nl\/en\/help\/kb\/getting-started-with-microsoft-365\/","title":{"rendered":"Getting started with Microsoft 365 (Office 365)"},"content":{"rendered":"\n<p>With Microsoft 365 (Office 365), you and your collaborators can work from anywhere, and documents are available everywhere thanks to OneDrive. Here is how you can get started.<\/p>\n\n\n\n<p>Also read:&nbsp;<a href=\"https:\/\/www.combell.nl\/en\/help\/kb\/how-to-set-up-microsoft-365-mail-on-all-your-devices\/\">Getting started with your Microsoft 365 mailbox<\/a><br>Also read: <a href=\"https:\/\/www.combell.nl\/en\/help\/kb\/move-your-microsoft-365-environment-to-us\/\">Move your Microsoft 365 environment to us<\/a><\/p>\n\n\n\n<div class=\"wp-block-ht-block-toc  is-style-outline htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#environment\">Getting your Microsoft 365 environment ready for use<\/a><\/li><li class=\"\"><a href=\"#loggingin\">Logging in to Microsoft 365<\/a><\/li><li class=\"\"><a href=\"#personal\">Changing your personal Microsoft 365 settings<\/a><\/li><li class=\"\"><a href=\"#mailbox\">Set up your Microsoft 365 mailbox<\/a><\/li><li class=\"\"><a href=\"#apps\">Working with Microsoft 365 apps<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"environment\">Getting your Microsoft 365 environment ready for use<\/h2>\n\n\n\n<p>As soon as your Microsoft 365 environment is ready, you will receive an e-mail to get you started.<br>Please follow these steps in our <a href=\"https:\/\/my.combell.nl\/en\" target=\"_blank\" rel=\"noopener\">control panel<\/a> to start using Microsoft 365<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-step-1-connect-a-tenant-to-your-microsoft-365-environment\">Step 1: Activate your Microsoft 365 environment<\/h3>\n\n\n\n<p><strong>Follow these steps in our <a href=\"https:\/\/my.combell.nl\/en\" target=\"_blank\" rel=\"noopener\">control panel<\/a><\/strong><\/p>\n\n\n\n<ol>\n<li>Go to &#8220;My Products&#8221; > &#8220;Microsoft 365&#8221; (or click on the button in the e-mail that informs you that your Microsoft 365 environment is ready for use)<\/li>\n\n\n\n<li>Choose a tenant for your environment.<br>A tenant is made up of a name chosen by you (your domain name is used by default) followed by &#8220;.onmicrosoft.com&#8221;. This is a form of identification at Microsoft and is not related to your domain name.<img decoding=\"async\" class=\"wp-image-23410\" style=\"width: 700px;\" src=\"https:\/\/www.combell.nl\/en\/help\/wp-content\/uploads\/Screenshot-2023-11-15-at-11.08.27.png\" alt=\"\"><br><\/li>\n\n\n\n<li>If your tenant is still available, click on the confirm button to activate your environment.<br><\/li>\n\n\n\n<li>A few minutes later, your Microsoft 365 environment is activated. To manage your environment via our control panel, you must first authorise us.<img decoding=\"async\" class=\"wp-image-23412\" style=\"width: 700px;\" src=\"https:\/\/www.combell.nl\/en\/help\/wp-content\/uploads\/Screenshot-2023-11-15-at-11.12.00.png\" alt=\"\"><\/li>\n\n\n\n<li>Wait until your environment is activated. Then click <strong>\u201cUsers\u201d<\/strong> on the left.<\/li>\n\n\n\n<li>Click the <strong>three dots<\/strong> next to the <strong>Global Admin<\/strong> account and choose <strong>\u201cReset password.\u201d<\/strong><\/li>\n\n\n\n<li>Click <strong>\u201cReset password\u201d<\/strong> again to receive your password.<\/li>\n\n\n\n<li>Once you have the password, go to <strong>\u201cOverview\u201d<\/strong> and click <strong>\u201cGrant us authorization with Microsoft.\u201d<\/strong><\/li>\n\n\n\n<li>Log in and you will be taken to the &#8220;Approve partner roles&#8221; page. At the bottom, tick the checkbox and click &#8220;Approve all&#8221;. Done.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-step-2-linking-your-domain-to-microsoft-365\">Step 2: Linking your domain to Microsoft 365<\/h3>\n\n\n\n<p>In order to create an e-mail address with your own domain name, you must also connect your domain name to Microsoft 365.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.combell.nl\/en\/help\/kb\/link-your-domain-name-to-microsoft-365\/\"><strong>Follow these steps to add your domain name.<\/strong><\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-step-3-creating-users-and-e-mail-addresses-and-granting-licenses\">Step 3: Creating users (and e-mail addresses) and granting licenses<\/h3>\n\n\n\n<p>After your tenant and domain name have been configured, you can also create additional users and\/or grant licenses. When creating a user, you can also choose an e-mail address based on your own domain name.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.combell.nl\/en\/help\/kb\/how-to-create-and-manage-users-in-microsoft-365\/\"><strong>Follow these steps to create users (and e-mail addresses) and\/or grant licenses<\/strong><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"loggingin\">Logging in to Microsoft 365<\/h2>\n\n\n\n<p>After you have created the necessary user(s), you can log in via <a href=\"http:\/\/admin.microsoft.com\/\" target=\"_blank\" rel=\"noopener\">admin.microsoft.com<\/a> (for administrators) or <a href=\"http:\/\/portal.microsoft.com\" target=\"_blank\" rel=\"noopener\">portal.microsoft.com<\/a> (for regular users).<\/p>\n\n\n\n<p>Have you lost the login details of a user? You can reset the password via the control panel provided by Combell.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"personal\">Changing your personal Microsoft 365 settings<\/h2>\n\n\n\n<p>In your control panel, you can set your personal preferences and find information about the license and permissions you have. There are some settings you may want to change. For example, you can:<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/www.combell.nl\/en\/help\/kb\/how-to-change-your-personal-settings-in-microsoft-365\/\">Customise your profile picture<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.combell.nl\/en\/help\/kb\/how-to-change-your-personal-settings-in-microsoft-365\/\">Change the language and time zone of your control panel<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"mailbox\">Set up your Microsoft 365 mailbox<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-using-the-web-version-of-outlook\">Using the web version of Outlook<\/h3>\n\n\n\n<p>The web version of Outlook allows you to check your e-mails, contacts, tasks and calendar. There are two ways to open Outlook online.<\/p>\n\n\n\n<p>Here is how you can open the online version of Outlook:<\/p>\n\n\n\n<ol>\n<li>Go to your web portal <a href=\"https:\/\/portal.office.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/portal.office.com <\/a>and click on the &#8220;Outlook&#8221; block<\/li>\n\n\n\n<li>Or: go directly to your e-mail via <a href=\"https:\/\/outlook.office.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/outlook.office.com<\/a><\/li>\n<\/ol>\n\n\n\n<p>Your e-mail account is ready!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-download-the-outlook-app-to-all-your-devices\">Download the Outlook app to all your devices<\/h3>\n\n\n\n<p>If you opted for a Combell package that also allows you to download the Microsoft apps to your own device, you can also install the Outlook app on your PC, Mac or mobile device. You can also read:<a href=\"https:\/\/www.combell.nl\/en\/help\/kb\/setting-up-your-microsoft-365-mailbox-in-the-outlook-app-for-windows\/\"> Working with Outlook on your desktop or mobile device.<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-set-up-your-microsoft-365-exchange-mailbox-on-all-your-devices\">Set up your Microsoft 365 Exchange mailbox on all your devices<\/h3>\n\n\n\n<p>With most devices and apps, the e-mail settings of your Office Exchange account will be retrieved automatically. If this is not the case, you can enter the settings manually.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.combell.nl\/en\/help\/kb\/how-to-set-up-microsoft-365-mail-on-all-your-devices\/\">Please read our guide to set up your Microsoft 365 mailbox on all your devices<\/a>&nbsp;(including a guide for Outlook for Windows, Mac and mobile devices).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"apps\">Working with Microsoft 365 apps<\/h2>\n\n\n\n<p>When you log in to your Microsoft 365 environment, you can edit documents online. Depending on your chosen package, you will also be able to download the Microsoft applications to work offline.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-working-online-with-microsoft-365-apps\">Working online with Microsoft 365 apps<\/h3>\n\n\n\n<p>All the files you save in Microsoft 365 can be edited online. This includes documents that you have created yourself using, for example, Word or Excel, but also documents that you have saved in one of your Team sites, your SharePoint environment or OneDrive. Or documents that you have received as attachments to e-mails.<\/p>\n\n\n\n<p>Here is how you can create a Word document, for example:<\/p>\n\n\n\n<ol>\n<li>Go to <a href=\"https:\/\/portal.office.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/portal.office.com\/<\/a> and log in<\/li>\n\n\n\n<li>Click &#8220;OneDrive&#8221; > &#8220;New&#8221;<\/li>\n\n\n\n<li>Select &#8220;Word document&#8221;. Word Online will now open for you, allowing you to create and save a document.<\/li>\n<\/ol>\n\n\n    \t\t<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\r\n    \t\t\t    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tTip: Word online works exactly the same as the offline version. The big advantage, however, is that any changes you make to your document online are immediately saved. This way, you can never lose your data.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-downloading-the-microsoft-365-apps-for-your-computer-or-mac\">Downloading the Microsoft 365 apps for your computer or Mac<\/h3>\n\n\n\n<p>If you want to be able to work offline with the Microsoft apps, you will of course need to download them first:<\/p>\n\n\n\n<ol>\n<li>Go to <a href=\"https:\/\/portal.office.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/portal.office.com\/<\/a>and log in using your login details <strong>as a user<\/strong><\/li>\n\n\n\n<li>You will now see an overview of all available Microsoft apps<\/li>\n\n\n\n<li>Click &#8220;Install Office&#8221; and follow the instructions<\/li>\n\n\n\n<li>Activate your license\n<ul>\n<li>Open the app<\/li>\n\n\n\n<li>Log in using the details from your Microsoft 365 account.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-installing-the-microsoft-365-apps-on-your-mobile-device\">Installing the Microsoft 365 apps on your mobile device<\/h3>\n\n\n\n<p>For your mobile device, you can get the apps from<a href=\"https:\/\/www.apple.com\/ios\/app-store\/\" target=\"_blank\" rel=\"noopener noreferrer\"> Apple&#8217;s AppStore<\/a> for iOS devices (iPhone or iPad), or from&nbsp;<a href=\"https:\/\/play.google.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Google Play for Android<\/a>&nbsp;(smartphone or tablet).<\/p>\n\n\n\n<ol>\n<li>Go to the app store using your device<\/li>\n\n\n\n<li>Perform a search for the desired app (Word, Excel, PowerPoint, OneNote, Outlook, OneDrive, Yammer, SharePoint&#8230;).<\/li>\n\n\n\n<li>Follow the download instructions.<\/li>\n\n\n\n<li>Read more about the mobile Microsoft 365 apps <a href=\"https:\/\/support.microsoft.com\/en-us\/office\/set-up-the-office-app-and-outlook-on-ios-devices-0402b37e-49c4-4419-a030-f34c2013041f?ui=en-us&amp;rs=en-us&amp;ad=us\" target=\"_blank\" rel=\"noopener noreferrer\">for iOS<\/a> and\u00a0<a href=\"https:\/\/support.microsoft.com\/en-us\/office\/install-and-set-up-office-on-an-android-cafe9d6f-8b0c-4b03-b20a-12438a82a22d?redirectsourcepath=%252fnl-nl%252farticle%252foffice-voor-android-telefoons-aan-de-slag-3a92842d-cf02-47eb-850e-20a2c6a17aff&amp;ui=en-us&amp;rs=en-us&amp;ad=us\" target=\"_blank\" rel=\"noopener noreferrer\">for Android<\/a> on the Microsoft website.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>With Microsoft 365 (Office 365), you and your collaborators can work from anywhere, and documents are available everywhere thanks to OneDrive. Here is how you can get started. Also read:&nbsp;Getting started with your Microsoft 365 mailboxAlso read: Move your Microsoft 365 environment to us Getting your Microsoft 365 environment ready&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[15,114],"ht-kb-tag":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.combell.nl\/en\/help\/wp-json\/wp\/v2\/ht-kb\/3133"}],"collection":[{"href":"https:\/\/www.combell.nl\/en\/help\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.combell.nl\/en\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.combell.nl\/en\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.combell.nl\/en\/help\/wp-json\/wp\/v2\/comments?post=3133"}],"version-history":[{"count":8,"href":"https:\/\/www.combell.nl\/en\/help\/wp-json\/wp\/v2\/ht-kb\/3133\/revisions"}],"predecessor-version":[{"id":4252,"href":"https:\/\/www.combell.nl\/en\/help\/wp-json\/wp\/v2\/ht-kb\/3133\/revisions\/4252"}],"wp:attachment":[{"href":"https:\/\/www.combell.nl\/en\/help\/wp-json\/wp\/v2\/media?parent=3133"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.combell.nl\/en\/help\/wp-json\/wp\/v2\/ht-kb-category?post=3133"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.combell.nl\/en\/help\/wp-json\/wp\/v2\/ht-kb-tag?post=3133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}