{"id":974,"date":"2020-02-29T21:14:43","date_gmt":"2020-02-29T20:14:43","guid":{"rendered":"https:\/\/www.combell.nl\/en\/help\/?post_type=ht_kb&#038;p=974"},"modified":"2022-10-20T14:31:38","modified_gmt":"2022-10-20T12:31:38","slug":"activating-e-mail-and-mailbox-after-transferring-your-domain-name","status":"publish","type":"ht_kb","link":"https:\/\/www.combell.nl\/en\/help\/kb\/activating-e-mail-and-mailbox-after-transferring-your-domain-name\/","title":{"rendered":"Activating e-mail and mailbox after transferring your domain name"},"content":{"rendered":"\n<p>In order for your website and e-mail to work perfectly even after your transfer, you must adjust the DNS settings and update the name servers.<\/p>\n\n\n\n<p>Learn more: <a href=\"https:\/\/www.combell.nl\/en\/help\/kb\/setup-website-after-transferring-your-domain-name\/\">Link website after transferring your domain name<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-1-adjust-the-mx-records\">1. Adjust the MX records<\/h2>\n\n\n\n<p>By default you use the mx-records of Combell (see image):<\/p>\n\n\n\n<ul><li>mx.mailprotect.be with a priority of 10<\/li><li>mx.backup.mailprotect.be with a priority of 50<\/li><\/ul>\n\n\n\n<p>These are the settings you need to use when your mail traffic goes through Combell. These settings can only become active after you have updated the name servers (see below)!<br><img decoding=\"async\" class=\"wp-image-22433\" style=\"width: 750px;\" src=\"https:\/\/www.combell.nl\/en\/help\/wp-content\/uploads\/Screen-Shot-2022-09-01-at-10.06.44-AM-1.png\" alt=\"\"><\/p>\n\n\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\">Are you e-mailing via an external provider? Ask about their DNS settings!<\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<p>If you use an external provider such as Microsoft Office 365, Gmail or your own mail server for e-mail traffic, request the DNS settings from that provider in order to make sure your e -mail works correctly after the transfer.<\/p>\n<p>As soon as you have those DNS settings (i.e. the modified mx record), you can easily adjust them in the Combell control panel via My products&gt; DNS &amp; Forwarding management. They only become active after updating the name servers (see below).<\/p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n\n\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Changing mailbox providers?<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t\n<ul>\n<li>Recreate the same mailboxes with your new provider and set the DNS settings as described above.<\/li>\n<li>Do you also want to see your old e-mails in your new mailbox? <a href=\"https:\/\/www.combell.nl\/en\/help\/kb\/backup-export-your-mailbox\/\">Then make an export from your old mailbox and import it into the new one.<\/a><\/li>\n<\/ul>\n    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-2-update-your-nameservers\">2. Update your nameservers<\/h2>\n\n\n\n<p>In order to enable the changes to the DNS settings, you must also update the nameservers. This completes the transfer of your domain name.<\/p>\n\n\n    \t\t<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\r\n    \t\t\t    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t<strong>Tip<\/strong>: Only start this step if your <a href=\"https:\/\/www.combell.nl\/en\/help\/kb\/setup-website-after-transferring-your-domain-name\/\">website is already set up correctly<\/a>!    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n\n\n\n<p><strong>Have you switched to Combell? Follow these steps in the <\/strong><a href=\"https:\/\/my.combell.nl\/en\" target=\"_blank\" rel=\"noopener\"><strong>control panel<\/strong><\/a><\/p>\n\n\n\n<ol><li>Go to My products &gt; Domain names &gt; Your domain name&gt; Name servers<\/li><li>Choose &#8220;Combell name servers&#8221; and confirm (see image).<\/li><\/ol>\n\n\n    \t\t<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\r\n    \t\t\t    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t<strong>Attention<\/strong>! It can take up to 24 hours for this adjustment to be fully implemented. Afterwards your domain name and e-mail will be fully functional with the new provider.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n\n\n\n<p><a href=\"https:\/\/www.combell.nl\/en\/help\/kb\/how-can-i-update-the-name-servers-of-a-domain\/\">Read more about updating the name servers of your domain name <\/a><\/p>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-7060 size-full\" src=\"https:\/\/www.combell.nl\/en\/help\/wp-content\/uploads\/Screen-Shot-2022-10-20-at-3.23.03-PM.png\" alt=\"Choose &quot;Combell name servers&quot;\" width=\"2896\" height=\"1313\"><\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>In order for your website and e-mail to work perfectly even after your transfer, you must adjust the DNS settings and update the name servers. Learn more: Link website after transferring your domain name 1. Adjust the MX records By default you use the mx-records of Combell (see image): mx.mailprotect.be&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[19,45],"ht-kb-tag":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.combell.nl\/en\/help\/wp-json\/wp\/v2\/ht-kb\/974"}],"collection":[{"href":"https:\/\/www.combell.nl\/en\/help\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.combell.nl\/en\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.combell.nl\/en\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.combell.nl\/en\/help\/wp-json\/wp\/v2\/comments?post=974"}],"version-history":[{"count":17,"href":"https:\/\/www.combell.nl\/en\/help\/wp-json\/wp\/v2\/ht-kb\/974\/revisions"}],"predecessor-version":[{"id":3931,"href":"https:\/\/www.combell.nl\/en\/help\/wp-json\/wp\/v2\/ht-kb\/974\/revisions\/3931"}],"wp:attachment":[{"href":"https:\/\/www.combell.nl\/en\/help\/wp-json\/wp\/v2\/media?parent=974"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.combell.nl\/en\/help\/wp-json\/wp\/v2\/ht-kb-category?post=974"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.combell.nl\/en\/help\/wp-json\/wp\/v2\/ht-kb-tag?post=974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}